Welcome to Polli Phone (“we,” “our,” or “us”).
By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site or services.
1. General Information
Polli Phone provides services including cell phone repair, unlocked phone sales, accessories, prepaid SIM, money transfer, copy & print, jewelry, watches, Bluetooth speakers, and perfumes.
By using our services, you confirm that you are at least 18 years old or using the site under the supervision of a parent or guardian.
2. Use of Our Website
- You agree to use our website only for lawful purposes and not for any fraudulent or harmful activities.
- You must not attempt to gain unauthorized access to our systems or data.
- Information provided on our site (such as product descriptions or pricing) is for general information only and may be subject to change.
3. Product and Service Information
- We make every effort to ensure all product details and prices are accurate. However, errors may occur, and we reserve the right to correct them at any time.
- Availability of products and services may vary. If an item or service is unavailable, we will inform you as soon as possible.
- Repairs and services are performed by skilled technicians, but we do not guarantee results beyond what is stated at the time of service.
4. Payments and Transactions
- Payments must be made in full at the time of purchase or service.
- For money transfer and prepaid SIM services, valid identification and accurate recipient information are required.
- We are not responsible for losses due to incorrect information provided by customers.
5. Returns, Refunds, and Warranties
- Certain products or services may come with a limited warranty, as stated at purchase.
- Due to the nature of our services, repair fees, SIM cards, and money transfer transactions are non-refundable once processed.
- For eligible products, returns must be made within 14 days of purchase, with a valid receipt and in original condition.
6. Limitation of Liability
Polli Phone is not liable for:
- Any indirect, incidental, or consequential damages arising from use of our products or services.
- Data loss, device damage, or delays caused by third-party systems or customer negligence.
- Any loss resulting from incorrect information provided by the customer.
7. Privacy
Your privacy is important to us. Please refer to our [Privacy Policy] for detailed information on how we collect, use, and protect your personal data.
8. Third-Party Services
Some services, like money transfer or network activation, may be provided through third-party partners.
We are not responsible for delays, errors, or losses caused by third-party systems, though we do our best to assist customers in resolving issues.
9. Changes to Terms
Polli Phone reserves the right to modify or update these Terms & Conditions at any time.
Any changes will take effect immediately upon being posted on this website.
Your continued use of our website or services after any modification means you accept those changes.
10. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
📍 Polli Phone
📞 [Insert Phone Number]
✉️ [Insert Email Address]